Every new booking, handled in parallel
When a guest books one of your listings…
- 1The Hostaway watch trigger fires once for the new reservation, with the guest’s name, dates and conversation ID.
- 2A Hostaway step sends the welcome and check-in details into the guest’s booking conversation.
- 3A second Hostaway step creates the turnover task with the checkout date in its title, and a Calendar step puts the clean on the cleaners’ calendar.
- 4A Slack step drops the booking into the ops channel, and a Sheets step logs it to the revenue sheet.
- 5If the welcome fails to send, a failure handler texts you, so no guest is left waiting.
Every arrival gets the same welcome and the same prep, whoever is on shift.